FAQs

Top Questions Patients Ask Us

 

1. How do you help me choose the right hospital or clinic in China?

We start with your diagnosis, medical reports, treatment goals, preferred city, budget, and timing. Based on this, we shortlist suitable hospitals or specialty departments and clearly explain the differences so you can make an informed decision.

 

2. What documents should I prepare before requesting a treatment plan?

We recommend starting with your passport copy, recent medical records, imaging or lab results, current diagnosis, medication list, and a brief summary of your goals. If anything is missing, we will guide you step by step.

 

3. Can I get an estimated price before traveling?

Yes. We can provide preliminary cost estimates based on your condition and selected provider. Final pricing may be adjusted after in-person evaluation, but early estimates help you plan better.

 

4. Do I need a visa for medical travel to China?

Visa requirements depend on your nationality and treatment plan. Most patients still require a visa before arrival. We recommend confirming with the local embassy or consulate before booking.

 

5. How early should I arrive in China before treatment?

For consultations, arriving 1–3 days in advance is usually sufficient. For surgery or complex care, we recommend arriving earlier to allow time for testing and scheduling.

 

6. Will I receive support with airport pickup, hotel, and transport?

Yes. Depending on your service plan, we can arrange airport pickup, hotel coordination, hospital transfers, interpretation, and daily logistics support.

 

7. Do you provide language support during hospital visits?

Yes. We provide interpretation support during consultations, admission, consent procedures, and key treatment discussions.

 

8. Can a family member travel with me?

Yes. Companions are welcome in most cases and often recommended for recovery support. We help coordinate accommodation and logistics for accompanying family members.

 

9. What happens after I return home?

We provide discharge summaries, medical reports, prescriptions, and follow-up recommendations to support continued care with your local doctor.

 

10. Is medical travel to China suitable for everyone?

Not always. It depends on your condition, urgency, travel tolerance, and continuity of care needs. We help you evaluate whether it is the right option for your case.

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